Psychological Training In The Web Age: HR Still Essential
Nowadays various vocal business leaders are emphasizing that "the world is flat", that labor moves freely, and the lowest price wins, regardless of whether it's from Atlanta or Argentina. Million dollar buying orders are placed on the internet, without so much as speaking to a live person, and when corporate communications have a face at all, it's increasingly that of a model or paid spokesperson.
Are people skills even related, at a time while posting a job opening online will get you applications from all over the world? The answer is a resounding "yes": at the end of the day, someone is still designing the products, the websites, and the promoting material.
And that person needs a proper environment in which to do his or her job, not "even if" but "particularly if" that person was born and raised anywhere else. Immigrants and guest workers are as much members of the corporate world as anyone else, but their special issues and hardships require close concentration to bring out the most in them, and that means mental coaching. Mental coaching is an outstanding method of bringing anyone from a different culture into the team 100%, and it's one of the most significant functions of today's hrm.
While mental coaches, like Dr. John F. Murray, who developed "mental Performance Index" for American football (and proceeded to help Vincent Spadea overcome a losing streak that was among the longest in the history of tennis), might be related with professional sports, outdoor sales-people, or CEO's, the reality is that mental coaching is relevant from the maximum to the minimum rung of the corporate ladder.
After all, if someone is worth spending tens of thousands of dollars to hire and train, doesn't it make sense let the HR department the freedom to expose the most in him or her? If sports teams can hire mental coaching to increase their performance, so can corporate teams. Even if the labor they're training is fresh off the Web.
So while the world may well be "flat", it is still populated with human beings, and human beings don't perform at their peak possiblity without training and smart management. Businesses are made up of people -- anything that is as true during the reign of Bill Gates as it was during that of Rockefeller, the Web notwithstanding.
Human beings do not perform at their peak potential without training and smart management. It costs a corporation tens of thousands of dollars to employ and train even a mid-level staff. Given the level of investment necessary to bring people in, shouldn't you do everything you can to maximize their value? mental training is an outstanding way of bringing someone from a different culture into the team 100%, and it is one of the most vital functions of HR management nowadays. psychological trainers help most professional athletes, so why can't they be effective in aiding your business experts?
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